Urban Vines Logistics
1. What services do you offer?
Urban Vines Logistics provides:
Local moving assistance
Loading & unloading services
Heavy item transport (appliances, furniture, etc.)
Small business & residential hauling
Labor-only moving support
If you don’t see your service listed, contact us — we may still be able to help!
2. Do you provide full-service moving?
We currently offer labor + transport services. We can assist with loading, unloading, and local transport. Contact us to discuss your specific moving needs.
3. How is pricing determined?
Pricing is based on:
We provide transparent quotes before any work begins.
4. Is there a deposit required?
Yes. A small deposit may be required to secure your booking date. The remaining balance is due upon completion of services.
5. What payment methods do you accept?
We accept:
6. Do you move large or specialty items?
Yes! We handle:
Appliances
Sectionals
Beds & dressers
Gym equipment
Office furniture
Specialty or extremely heavy items will require additional fees.
7. Are you insured?
Urban Vines Logistics operates with professionalism and care. Please contact us directly for specific insurance or liability questions.
(We can update this section once you finalize your coverage details.)
8. What areas do you service?
We service local and surrounding areas. Contact us with your zip code to confirm availability.
9. How far in advance should I book?
We recommend booking at least 3–7 days in advance. Same-day or next-day bookings may be available depending on schedule.
10. What is your cancellation policy?
Cancellations must be made at least 24 hours in advance to avoid deposit forfeiture.
11. What should I do before my movers arrive?
This helps us complete your move efficiently.
There will be a mandatory checklist sent to the customer prior to the agreed upon serviced date.